Indian Railways passengers will continue to enjoy service charge exemption on tickets booked online till March 2018, said Indian Railways.
The government had waived service charges after demonetization in November last year to encourage digital modes of booking.
In a September 29 missive to the Indian Railway Catering and Tourism Corporation (IRCTC), the ticketing agency of the railways, the Railway Board directed that the benefits be extended till March next year.
Senior railway officials said that almost 33 percent of the IRCTC revenue comes from the service charge collected on online bookings. As per the revenue collection of the last financial year, about Rs. 540 crore of IRCTC’s revenue of over Rs. 1,500 crore came from ticket bookings.
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