If you have lost any valuable item like your wallet or mobile phone while travelling in Dubai’s public transport-in either a bus or a taxi. Don’t worry you can claim it back by following some simple steps.
Let’s take a look at the step-by-step procedure to reclaim the lost item.
Eligibility
All individual customers who use the means of public transport are eligible to apply for this service.
Required documents
If you have lost an item in one of the public transport vehicles, you need to have certain documents.
>Side number of the vehicle
>Vehicle’s plate number
>Time and destination (from and to)
>Trip fees
>Description of the lost item
Service fees
This service is free.
Validity
7 working days
Process
Through call centre:
>The customer contacts the call centre on the following number: 8009090
>The customer provides the call centre with the required details
>The working team searches for the lost items through used systems
Post Your Comments