The bullet trains in Japan are also famed for their customer service.Stations in Toyko employ dozens of staff to ensure the prompt departure of the train.With trains running the same route every few minutes, even brief delays can cause overcrowding.
“We deeply apologize for causing a tremendous nuisance to customers,” said the Tsukuba Express company. The train linking Tokyo and the capital’s northern suburbs pulled out of Minami Nagareyama Station at 9:44:20 instead of 9:44:40.
“There was no complaint from customers over this incident,” said the firm, which added that no one missed the train due to the early departure.
Japanese railway services, including Shinkansen bullet trains, are famous for their world-beating punctuality.Even the slightest delay prompts an effusive apology from the train guard, which often lasts longer than the hold-up itself.
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