Passengers travelling from Singapore to Kolkata on board a Singapore Airlines (SIA) aircraft were in for a rough time a few days ago, when they were allegedly made to wait for around three hours inside the aircraft without the air conditioner working! Passengers complained that they were first put through the ordeal of having to wait inside a bus on the ground and then inside a hot aircraft before taking off.
According to reports, the incident took place on June 8 when flight number SQ 516 suffered technical glitches at the Singapore Changi Airport. Reports say that the aircraft was slated to take off at 9:10 but it was delayed by almost three hours and took off just before midnight.
Chandni Doulatramani, who was travelling from Brisbane to Kolkata via Singapore with her elderly parents and a young sister, took to Facebook to recount the horror. She said that the bus they were asked to board to take them to the aircraft, took half an hour. In her Facebook post, Chandni said that when some of the passengers knocked on the door and windows of the bus, they were made to alight from the bus wait inside the terminal.
Also Read: Aircraft on mission crashes leading to death of 4 passengers
“My 73-year-old father and many other senior citizens and toddlers were extremely uncomfortable and exhausted just standing there,” she wrote. The passenger added that upon boarding the aircraft at 9:30 pm, they were told that the air-conditioning system of the plane was not working ant it would be fixed within 15 minutes. She said that the captain kept sharing the updates after every five minutes through the public announcement system – ‘the engineer is on his way’, ‘the engineer is here and it will be fixed soon, please bear with us’.
The lady also shared a video of the hot argument between few passengers and cabin crew. See Video:
Chandni noted that there was no ventilation in the aircraft, adding that after half an hour passed, an air hostess told her the aircraft hasn’t been in use for long thus the air-conditioning system was not working. “It was 31 degrees in Singapore and very humid,” she said in her post.
Post Your Comments