23 flights of the state-carrier Air India were delayed across its network including at Delhi’s Indira Gandhi International Airport after cash-strapped airline due to a technical glitch in the check-in software on Saturday.
An airline spokesperson said the departure timings of flights were affected and the delays due to the software malfunction stretched from 15-30 minutes.
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“The software-related glitch affected operations from 1 PM to 2.30 PM during which period, check-in and other services were handled manually,” the spokesperson said.
Air India’s software solution is managed by SITA, a global airlines IT services solution major, which provides its check-in, boarding and baggage tracking technology.
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