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Kerala Floods : Here’s how telecom operators helping affected subscribers

Kerala Rains continued to batter the state on Thursday. The Cochin International Airports Limited has announced that the Kochi airport will remain shut up to 2 pm on August 26. The city continues to received heavy rains and water level inside the airport is rising. The Air Navigation Services wing of the Airports Authority of India has issued suspended air services till August 26. Officials said, the situation is being constantly reviewed in consultation with the state government.

Incessant rains and landslides claimed another 29 lives with the death toll rising to 115, and counting. Flight operations at the Kochi airport were suspended till Saturday as officials said a red alert had been sounded in all the 14 districts of the state. The public transport system collapsed in many parts of central Kerala with the Southern Railways and Kochi Metro today suspending their operations due to floods. The situation in Kerala continued to deteriorate with rains wrecking havoc in most parts of the state.

Telcos like Airtel, Vodafone, Jio, BSNL, Idea are offering data and calling benefits to prepaid customers in the state, while postpaid users are getting extension on bill payments as well as uninterrupted services due to the disruption resulting from Kerala floods. Airtel will also be providing free Wi-Fi and calling facility to affected users, and is providing them the option to recharge their phones’ batteries at select Airtel stores.

In the aftermath of Kerala floods, Airtel is offering prepaid subscribers in the state auto-approval of talk time credit worth Rs. 30. This sum will be credited automatically to their accounts, and will have to be paid back later on. Along with this, the prepaid users will get 1GB of mobile data with validity of 7 days. Additionally, all STD and local calls made to Airtel numbers will be free from August 17 to August 19.

Postpaid and home broadband users are getting an extension on bill payment as well uninterrupted access to services. Airtel says is also setting up VSAT at five centres to deliver free Wi-Fi and calling to people impacted by Kerala floods.

Additionally, anyone can come to one of the 30 Airtel Stores to charge their phones and to make free calls to their friends and family. These Airtel Stores are located in Thrissur, Calicut, Malappuram, Kannur, Kottayam, Thiruvananthapuram, and Ernakulam.

Jio is doing its bit to help those impacted by Kerala floods by offering customers complimentary unlimited voice and data access for a week to stay in touch with their friends and family.

Also Read : Reliance Jio 2 Phone Goes Out of Stock Minutes After the Flash Sale. Here is When the Next Flash Sale is

Vodafone is giving prepaid users talk time of up to Rs. 30 as well as 1GB of mobile data. While the data is being credited automatically, subscribers will have to activate it by sending a text message saying CREDIT to 144 or by dialling *130*1#. Vodafone postpaid customers will get uninterrupted services and extension on bill payments, which should give some buffer to those impacted by Kerala floods.

Idea is offering emergency credit of Rs.10 to all prepaid customers. Customers can dial *150*150# to get the talk time instantly. All Idea prepaid customers will also get 1 GB data free valid for 7 days. This benefit will be automatically credited to customers. Idea says it will also extend the due date for bill payment for all postpaid customers to ensure they continue using the services, uninterrupted.

CMD BSNL has announced relief for those impacted by Kerala floods in the form of on free calls to both BSNL and non-BSNL numbers, limited to 20 minutes per day. He added that SMS and data to customers residing in flood affected areas of Kerala will be free for the next 7 days beginning Thursday.

The unprecedented rains in Kerala have caused flooding and resulted in the death of 25 people in just the last 24 hours. Kochi airport has been shut down, and the army, the navy, the NDRF and other forces are working on rescue and relief operations in the aftermath of the Kerala floods.

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