IndiGo will charge a passenger Rs. 100 service fee for check-in at the airport counters from Saturday onwards. The aviation ministry had in May made it mandatory for passengers to do web check-in so as to reduce touchpoints at the airport amid the coronavirus pandemic. Once web check-in is done, the online boarding pass is issued by the airline to the passenger.
“IndiGo has introduced a service fee of INR 100 for check-in at the airport counters effective October 17, 2020,” said the statement. “We encourage all passengers to web check-in as per the Government directive, using our website or mobile app. The check-in fee at the airport counters is applicable on all bookings made, starting from today i.e. October 17, 2020,” it noted. The low-cost carrier said it is committed to taking all precautionary measures for a contactless and hassle-free travel experience for its customers. Scheduled domestic passenger services resumed in India on May 25 after a gap of two months due to the Covid-19 pandemic. Scheduled international passenger flights continue to remain suspended in the country since March 23 due to the pandemic.
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