UAE authority announces fines for 21 bus violations by passengers

Dubai: The Roads and Transport Authority (RTA) in Dubai has released the list of fines for 21  bus violations by  passengers. The RTA buses and stations are equipped with the latest technology for passengers’ convenience. The authority also urged passengers not to violate public transport rules.

Here is a complete list of violations on RTA buses that could result in fines of up to Dh500.

Violation Description      Fine in dirham

Using public transport modes, facilities and services or entering / exiting fare zones without paying the due fare.       Dh200

Failure to present a nol Card upon request.  Dh200

Using a third party card  Dh200

Using an expired card.    Dh200

Using a fake card.   Dh200

Destroying, sabotaging or tampering with the systems, tools or seats of the public transport modes. Dh200

Spitting, littering, doing any act that may contaminate public transport modes, facilities and services.       Dh100

Causing inconvenience to users of public transport modes, facilities and services in any way whatever.       Dh200

Smoking inside public transport modes, facilities and services.    Dh200

Taking hazardous materials inside public transport modes, facilities and services including weapons, sharp materials or inflammable.      Dh200

Taking alcohol inside public transport modes, facilities and services.   Dh200

Selling goods and commodities inside public transport modes, facilities and services or promoting the same through any type of advertisement or propaganda.   Dh200

Opening public buses’ door or leaving it open during the movement between stations or during parking.     Dh100

On sitting in places allocated for specific people inside the bus. (ex. female areas).    Dh100

Carrying or using materials or equipment which may annoy other passengers or may endanger their safety.       Dh100

Eating and drinking in a prohibited places.    Dh100

Standing or sitting on part of public transport modes, facilities and services that is not allocated for passengers use.      Dh100

Sleeping in passengers bus shelters or in undesignated places.   Dh300

Acting in a way that may cause public transport driver to lose attention or obstructing his vision while driving.      Dh200

Selling Nol cards without prior permit from the RTA    Dh500

Using an invalid card.     Dh500

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Ways to pay RTA fines for violations on public transport:

Passenger can pay the fine to the inspector who issued it on the spot. When the fine is issued, a passenger receives a notification from Road and Transport Authority (RTA) specifying the fine amount.

The RTA website has a dedicated portal through which you can pay fines.

RTA Customer Happiness Centres around the city offer fine paying services as well. All you need is the fine number received from RTA at the time of issuing.

For bus passengers, fines can be paid through self-service machines.

Disputing your fine:

RTA has also launched a provision for passengers to  dispute the fine imposed on them. Here are the steps you should take:

1. Make sure you have all the required documents.

Fine number stated on the fine notification, fine payment receipt, letter with the bank account number, Emirates ID

2. You can dispute your fine through the RTA website for bus, and must do so within 30 days of the fine being issued.

Go to the RTA website and upload the required documents.

You will receive an SMS from RTA with your case number and the expected response date. When your case has been decided, you will get a notification from RTA about whether your appeal has been accepted or rejected. If it has been accepted, the fine amount will be refunded into your account.